Welcome to the CountyCare Provider Portal
The CountyCare Health Plan provider portal is designed to give you real-time access to valuable information about your CountyCare patients and may eliminate the need to call Provider Services. Please visit our provider portal for the following:
- Check Member Eligibility
- Claims Status Search
- View EOP and payment details
- Check Prior Authorization Requirements by CPT Code
- Submit Prior Authorization Requests
- View Prior Authorization Status
New Authorization Portal Resources
- NEW USER ACCESS: Click here for the new Authorizations Portal request form
If you have more than 5 users for your practice that would like to register for the new authorization portal, please contact firstname.lastname@example.org.
Please note: portal accounts inactive for 90 days will be deactivated
- Provider Training Materials
Click here to listen to live session webinar about the new authorization portal
Webex Plugin Required. You will be asked to install the Webex plugin if not already installed.
- Contact Us
- For questions on status of registration form and Identifi account creation please contact email@example.com
- For technical assistance in logging into Identifi once you already have a username and password please contact the Identifi Technical Support Desk at 312-864-8200 or firstname.lastname@example.org
- If you cannot see specific authorizations call or email the Identifi Technical Support Desk at 312-864-8200 or email@example.com with the reference number for further account assistance.