CountyCare - Provider Notices

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Provider Notices

Providers in the CountyCare network can access notifications, Town Hall presentations and other notices specific to providers here. Click on any of the PDFs below to view and download.


Pharmacy Updates: Prescribing Provider [PDF]
Pharmacy Updates [PDF]
Corrected Claims, Claim Review, Provider Disputes, and Medical Necessity Appeals [PDF]
Provider Notice Stroger Hospital [PDF]
Provider Notice Dental & Vision Coverage Change 2019 [PDF]
Important Update related to HCBS Waiver Billing, September 2019
Utilization Management Services – Cardiology/Oncology Frequently Asked Questions (FAQs)
New Utilization Management/Quality Program for Oncology Services [PDF]
New Utilization Management/Quality Program For Cardiology Services [PDF]
MLTSS Claim Processing Hold [PDF]
Authorization Portal Enhancement Effective 7/1/2019 [PDF]
Provider Relations Team Notice May 2019 [PDF]
2018 Annual Notice for CountyCare Providers [PDF]
Pharmacy Notice: MedImpact Direct Specialty Update [PDF]
Provider Account Inactivity [PDF]
Important Update to LTC and SLF Prior Authorizations - May 2019 [PDF]
Pharmacy Notice MedImpact Direct Specialty - April 12, 2019 [PDF]
CountyCare Primary Care Provider Policy Update - April 9, 2019 [PDF]
CountyCare Has New Dedicated Fax Line for All Reports of Critical Incidents April 1, 2019 [PDF]
Pharmacy Benefit Manager (PBM) Change March 2019 [PDF]
Transportation Card Distribution Changes March 2019 [PDF]
Bariatric Provider Notice March 2019 [PDF]
UPDATE: Hand Price Code Reimbursement Methodology February 2019 [PDF]
Provider Notice: Important Utilization Management Updates December 2018 [PDF]
Care Plans Now Available in the Provider Portal December 2018 [PDF]
Provider Notice - New Authorization Portal Upgrade Effective 10/8/18 - September 2018 [PDF]
Mailroom Notice: New Mailing Addresses - July 2018 [PDF]
Adoption of the Universal Provider Roster Template July 2018 [PDF]
HCBS Provider Notice: Provider – Care Coordination Communication [PDF]
Waiver Provider Billing Update Notice May 2018 [PDF]
Provider Portal Training Sessions April 20, 2018 [PDF]
Provider Portal Upgrade Notice April 2018 [PDF]
New Electronic Funds Transfer (EFT) and Electronic Rremittance Advice (ERA) 4/8/2018 [PDF]
New Prior Authorization Forms 2/5/2018 [PDF]
Nursing Facility Provider Notice January 2018 [PDF]
HCBS Provider Notice: Authorization Changes for Waiver Services [PDF]
CountyCare Provider SMART Notice December 2017 [PDF]
CountyCare Cigna Member Transition Notice 8/1/2017 [PDF]
CountyCare Care Coordination Referrals 6/19/2017 [PDF]
CountyCare Prior Authorization Updates Notice 4/1/2017 [PDF]
CountyCare BH Service Notice 12/29/2016 [PDF]
CountyCare Behavioral Health FAQs 11/29/2016 [PDF]
CountyCare Direct Credentialing Notice 10/14/2016 [PDF]
CountyCare BH OON Provider Notice 9/30/2016 [PDF]
CountyCare Advocate Health Systems Notice August 2016 [PDF]
CountyCare Provider Credentialing Notice 8/18/2016 [PDF]
Provider Delegated Credentialing Notice 8/18/2016 [PDF]
CountyCare CABG Oncology Provider Notice 8/16/2016 [PDF]
Provider Appeal Instructions for dates of services prior to 4/1/16 [PDF]