CountyCare’s Member Handbook is available to help members. The Handbook helps members learn about:
- How to Pick a PCP
- How to Get Started as a New Member
- How to stay a CountyCare Member
Call Member Services if you have questions after reviewing the Handbook. You can also request the handbook in another language or in other formats.
Authorized Representative Form
Use this form if you would like another person to act on your behalf for an appeal or grievance.
Authorization to Disclose Protected Health Information (PHI)
Use this form if you like to allow another person to speak to customer service on your behalf or would like to send documents to another person or group.
Use this form if you would like us to stop sharing information with another person or group.