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Keeping Your Coverage

To keep your CountyCare coverage, you must complete the Redetermination Process each year. If you do not complete this process, you may lose your coverage.

For information about attending our next Redetermination event, click here.

  1. Look for Your Redetermination Reminder Letter
    You will receive a letter in the mail telling you that your Medicaid status will be reviewed. This is what it will look like:
  2. Look for Your Redetermination Form
    Shortly after you receive your Redetermination Reminder Letter, you will receive a Redetermination Form in the mail. This is what it will look like:
  3. Complete and Return Your Redetermination Form
    Follow the directions on the form to complete and return your Redetermination Form right away.

Have a question about keeping your coverage or the Redetermination Process? We’re here to help. Call us at 312-864-8200 711 TTD/TTY.

Remember, your CountyCare profile helps us keep you covered. It is important to update your profile when you change your address or phone number. To do so, please click here.