CountyCare - Open Enrollment

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Open Enrollment

It may be time for your annual open enrollment choice period!

Learn more about how to keep CountyCare as your health plan next year.

Your Medicaid open enrollment choice period may be starting soon. This means over the next few months, you will be able to choose your health plan for the next year. Once you pick your plan, you will not be able to change it for a year.

How does it work?

If you haven't already, you will receive a letter in the mail from the State of Illinois letting you know your enrollment date. Once you receive the letter, you will have at least 60 days to choose your plan.

If you're already a CountyCare member and would like to keep your current coverage, you don't have to do anything to stay a member. You will be automatically re-enrolled in your current plan. 

If you'd like to become a CountyCare member, we'd be honored to be your new health plan. If you'd like to enroll in CountyCare, please call Illinois Client Enrollment Services at 1-877-912-8880 and tell them they would like to enroll with CountyCare.

We're proud to offer our members access to:

Frequently Asked Questions

What is Open Enrollment?

Open Enrollment is the period of time when you can switch your health care plan. If you're happy with your current plan, you do not need to do anything to keep your plan.

How Long Do I Have to Change?

The State of Illinois will send you a letter with a date that tells when your choice period ends. You will have at least 60 days from when you receive the letter to choose your plan.

What Happens if I Change Plans?

If you change plans you will be locked into that plan for the next year. Once you change your plan you cannot change back until the next choice period.

What if I Don't Do Anything?

If you don't do anything you will remain with the plan you're currently enrolled in. If you'd like to keep CountyCare as your plan but change doctor, you can change your primary care provider (PCP) at any time by contacting Member Services.

How is Open Enrollment Different from Redetermination?

Open Enrollment happens once a year and is when you choose which healthcare plan you want. Open Enrollment is for people who have been approved or are already enrolled in Medicaid. 

Redetermination is a review of your eligibility for Medicaid.  It is how the state of Illinois determines if you are still eligible for coverage.  You must complete your redetermination forms when it is time and return them to the state or you could lose your Medicaid coverage.

Where can I learn more?

If you want to learn more about CountyCare or if you have questions about open enrollment, please give us a call at 312-864-8200.